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Trouts Journal

Now Hiring - Trouts Frisco Office Assistant & Sales Associate

Ivan Orsic / May 3, 2021

Trouts Fly Fishing - Frisco location is looking for an experienced Office Assistant/Sales Associate experienced in fly fishing or in the fly fishing industry. This is a seasonal position with up to 40 hours per week through the summer months. If you are the right candidate for this job, there is an opportunity to move into the Assistant Manager position in the fall of 2021.

Job Description


The Office Assistant at Trouts Fly Fishing requires high attention to detail and a dedication to developing a high level and diverse knowledge of product and retail best practices. A successful applicant will be computer literate, be enthusiastic, high energy, self-starting, creative leader and team player, with a strong retail background, emphasizing customer service. We are looking for a person that has the ability to multi-task, has strong people skills, especially as it relates to customer service, and is a relationship builder. Honesty, loyalty, and a positive attitude is a given. Experience is a must for this position..and we will also extensively train the right person. The ability to see a task to completion is critical. The Candidate will provide direct assistance to the Regional General Manager, Assistant Manager, Chief Operations Manager and President, with a focus on answering phones, customer service, assisting the General Manager and Assistant Manager in daily duties, in addition to customer sales support within the shop.

Responsibilities


-Exemplify excellent product knowledge and customer care within a broad range of fly fishing products and services

- Assist in daily operations and procedures

- Work with General Manager, Assistant Manager, COM, and President in booking fly fishing trips

- Assist in communication with the Guide Staff

- Assist on the sales floor with sales to customers

- Assist in receiving product on POS

- Assist in keeping products stocked on the sales floor

- Ensure cleanliness and organization of personal and shared workspaces

- Assist in maintaining healthy levels of necessary business supplies and merchandising tools

- Comply with all Company policies and procedures

- Complete special projects as required

Requirements

- Previous retail experience

- Excellent Customer Service skills

- Friendly, outgoing, and able to work well with others

- Knowledge of fly fishing, flies, and products

- Basic Computer skills

- Strong leadership and organizational skills

- Understanding of general marketing strategies, including social media

- Multi-Task in a fast-paced work environment

- Ability to work long hours, weekends, and holidays

- 4-year college degree preferred

- Outdoor industry experience

- Avid outdoor enthusiast

Hours and Compensation


- Full Time, seasonal hourly position with potential to move into Full-Time year-round position

- Dependent on experience

- Pro-forms and in-store discounts

How to Apply: Please submit a Resume in Person at Trouts Frisco Location, for those unable to apply in person, please submit a current resume to zeke@troutsflyfishing. Final candidates will be contacted for a phone or in-person interview, depending on your location.

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